At Fighterpulse, we take the handling of personal information seriously. This Privacy Policy explains what information we collect, how we use and share it, how long we keep it, and the choices available to you.
It applies when you visit our website, register for an account, use our trading platform or contact us. We request consent where required by applicable law.
When you register, use our services or contact support, we may collect your name, date of birth, email address, telephone number, residential address, country of residence, account details and communication preferences.
Depending on the services requested, we may also need identity documents, verification details, payment or transaction information, and information relevant to account eligibility. We retain information you provide in support requests and other communications.
Please provide accurate details and update them when they change.
When you use the Platform, we may collect your IP address, approximate location, browser, operating system, device identifiers, visit times, pages viewed, session activity and technical error information.
This information helps us operate the Platform, understand how it is used and identify technical or security problems.
We use information to register and administer accounts, verify identity and eligibility, provide requested services, support transactions, maintain preferences and respond to enquiries.
We may review usage and technical data to improve navigation, fix errors and assess the performance of our website and trading tools.
Information may also be used to detect unusual logins, investigate suspected fraud or misuse, meet applicable obligations and protect our services and users.
We use cookies and similar technologies to support functions such as login sessions, saved preferences, security checks and, where implemented, website analytics.
You can manage stored cookies through your browser settings. Where required, we provide consent choices before using optional cookies. Blocking essential cookies may affect login and other features.
Our Cookie Policy provides more information about these technologies and your choices.
We may contact you about registration, security alerts, password resets, support requests, transactions and important service changes. These messages help us administer your account and provide requested services.
Where the required consent has been obtained, we may send updates about Fighterpulse, educational content and available features.
You can stop marketing messages by following the unsubscribe instructions or contacting support. Essential account and service messages may still be sent.
We may share information with providers supporting hosting, cloud storage, technical maintenance, payments, communications, analytics, security and identity verification.
Access is limited to information needed for the relevant service and is subject to appropriate contractual and security arrangements.
We may disclose information when required or permitted by law, including in response to valid legal requests and applicable financial service obligations.
Where legally justified, we may also share information to investigate fraud, respond to security incidents or protect users and our services.
We use technical and organisational safeguards intended to reduce the risk of unauthorised access, loss, misuse or disclosure.
Depending on the information and systems involved, safeguards may include encrypted communications, access controls, authentication, security monitoring, storage safeguards and internal handling procedures.
No online service can remove every security risk. If an incident occurs, we will assess it, take appropriate steps and notify affected individuals or authorities where required by law.
We keep personal information for as long as reasonably needed for the purposes described in this Policy and to meet applicable obligations.
Retention depends on the information involved, account activity, unresolved transactions, recordkeeping requirements, security needs and any ongoing disputes.
When information is no longer needed, we take reasonable steps to delete it securely or anonymise it where permitted. Account closure does not automatically remove records that must still be retained.
Depending on the laws that apply, you may be entitled to access your personal information, ask how it has been used or shared, correct inaccurate details, request deletion, restrict or object to certain processing, or receive a portable copy of eligible information.
Where we rely on consent, you can withdraw it. This does not affect processing that took place lawfully before withdrawal. If certain information is necessary to provide a service, withdrawing consent may affect our ability to continue that service.
Contact support to make a request or raise a privacy concern. We may verify your identity before responding. Requests are handled under applicable law, including any permitted limits and retention requirements. Where available, you may also complain to the relevant privacy authority.
Our providers and technical systems may be located in different countries. Your information may therefore be transferred, stored or processed outside your country of residence.
Information processed abroad may be subject to local laws and lawful requests from public authorities. Where international transfers occur, we apply safeguards and follow transfer requirements required by applicable law.
Providers processing information on our behalf are expected to use it only for authorised purposes under the relevant arrangements.
Use a strong, unique password, keep login and authentication details private, and keep your devices and browsers updated.
Avoid unsecured networks when accessing sensitive information, sign out on shared devices and report unusual account activity promptly.
If you suspect that your account or information has been compromised, contact support@clearmountcap.com .
Our website may link to services operated by other organisations. Those services handle information under their own privacy policies.
This Policy does not cover their independent practices. Review their policies before using them or providing personal information.
Our trading services are intended for people who meet the applicable age and eligibility requirements. They are not directed at children.
If we learn that a child’s information has been collected without the required authorisation, we will take appropriate action in accordance with applicable law.
We may update this Policy when our services, technologies, information practices or legal requirements change. The current version will be published on this page.
Where required, we will provide additional notice or obtain consent before significant changes take effect.
For privacy questions, concerns or requests concerning your personal information, contact: support@clearmountcap.com
Please provide enough information for us to understand your request. We may need to confirm your identity before disclosing or changing personal information.
